Delivery

New Zealand

NZ$5 for all orders under NZ$150

FREE for orders over NZ$150

Orders are shipped using CourierPost's overnight service. Orders will arrive the next day in main centres only. Please allow 2-3 days for smaller towns and rural addresses. We accept PO box addresses for New Zealand.

Australia

AU$13.50 Standard delivery (tracked) for orders under AU$320

AU$21 Express shipping (tracked)

FREE Standard delivery for orders over AU$320

Standard delivery uses NZ AirPost e-parcel service and takes 10-14 days. Express delivery uses DHL tracked service and takes 2-4 days. 

(AUD prices are approximate. Final checkout in NZD.)

USA

US$18 Standard delivery (tracked) for orders under US$270

US$34 Express shipping (tracked)

Express Plus: US$74. All import taxes are included. No surprises!

FREE Standard delivery for orders over US$270

Standard delivery uses NZ AirPost Tracked service and takes 10-12 days. Express delivery uses NZ Post Air Satchel tracked service and takes 4-6 days. Express Plus uses DHL tracked service and takes 3-5 days.

(USD prices are approximate. Final checkout in NZD.)

Europe and Asia

€12 / £11 / US$14 standard delivery (tracked) for all orders under €230 / £210 / US$270

Standard delivery FREE for orders over €230 / £210 / US$270

Express shipping (tracked): €21 / £19 / US$24

Express Plus: €63 / £58 / US$74. All import taxes are included. No surprises!

Standard delivery uses NZ AirPost Tracked service and takes 10-12 days. Express delivery uses NZ Post Air Satchel tracked service and takes 4-6 days. Express Plus uses DHL tracked service and takes 3-5 days.

(Europe/Asia prices are approximate. Final checkout in NZD.)

Worldwide

€13 / £12 / US$14 standard delivery (tracked) for all orders under €230 / £210 / US$270

Standard delivery FREE for orders over €230 / £210 / US$270

Express shipping (tracked): €29 / £26 / US$34

Express Plus: €75 / £68 / US$87. All import taxes are included. No surprises!

Standard delivery uses NZ AirPost tracked service and takes 10-12 days. Express delivery uses NZ Post Air Satchel tracked service and takes 4-6 days. Express Plus uses DHL tracked service and takes 4-5 days.

(Worldwide prices are approximate. Final checkout in NZD)

Processing time

Your order is hand-packed by us and shipped from our offices in Wellington, New Zealand. We endeavour to dispatch all orders received before 2pm NZ time (weekdays), on the day of placement. However during very busy times it may be sent the next business day.

You will be kept up to date with the progress of your order by our system with email updates. All delivery times quoted are working days.

Destination taxes and duties

Individual countries may impose duties and taxes on your order. Any import charges are the responsibility of the purchaser.

For smooth delivery we recommend the Express Plus shipping option. All import taxes are included. No surprises!

Free shipping: NZ spend over NZ$150 | AUS over AU$320 | WORLDWIDE over €230 / £210 / US$270 | 50 day returns